Shipping policy

Here's what you need to know about getting your order.

Enjoy free shipping on all orders.

We currently ship to the United Kingdom only.

Orders are processed within 1-2 business days. Please note that our order cutoff time is 11:00 PM (GMT).

Every order is picked and packed at our own fulfilment warehouse in Shenzhen, China, and then handed over to our UK delivery partners for the final leg. Working directly with our warehouse is how we're able to keep our prices low and offer free shipping on every order.

Shipping usually takes 3-5 business days. We ship with DPD, Evri, and Royal Mail.

So orders usually arrive within 4-7 business days of being placed.

You'll receive a tracking number as soon as your order ships so you can keep an eye on its progress.

While we do our best to get your order to you quickly, unexpected delays can sometimes happen.

Company Name
DR INFINITY LTD.

Trade Name
Fiorenno

Address: The Orangery, 3A, Boyces Avenue, Bristol, Avon, BS8 4AA, United Kingdom

Company Number: 17276042

E-Mail: info@fiorenno.com
Phone Number: +44 7441 425282

Customer Service:
Monday - Friday: 9:00 AM - 5:00 PM GMT
Saturday and Sunday: 10:00 AM - 4:00 PM GMT
Average response time: within 24 hours