Refund policy

Here's what you need to know about returns and refunds: You have 30 days from the delivery date to return an item.

To be eligible for a return, items must be unused and in their original packaging.

Ready to start a return? Simply email us at info@fiorenno.com to begin the process. Please note that you're responsible for the cost of return shipping.

Once we receive your returned item, allow 7-10 business days for the refund to be processed. Refunds will be issued to your original payment method.

Need a different size or color? We gladly accept exchanges.

You can cancel your order within 24 hours of placing it.

Company Name
DR INFINITY LTD.

Address: The Orangery, 3A, Boyces Avenue, Bristol, Avon, BS8 4AA, England

Company Number: 17276042

E-Mail: info@fiorenno.com
Phone Number: +44 7441 425282

Customer Service:
Monday - Friday: 9:00 AM - 5:00 PM GMT
Saturday and Sunday: 10:00 AM - 4:00 PM GMT
Average response time: within 24 hours